When a package is damaged, even if it was the carrier’s fault, it can cost a small business twice: once to replace the stock and again in loss of customer trust. The way you package your goods up can help prevent this and even provide evidence in a dispute with a carrier.
Choose the Right Box Grade
Most cardboard packaging is made from a number of flutes, and different boxes are made from different grade flutes. Single-wall boxes are best for light items and double-wall boxes are worth the extra cost for heavy, fragile items.
Stop Movement Inside the Box
Most damage occurs because of voids within a box. To prevent this, goods must be filled with paper, foam inserts or even molded pulp to stop movement within a packed carton.
There is more on Cardboard Packaging at Caps Cases.
Seal Every Box Properly
Most failures of boxes occur due to inadequate or flimsy taping of the seams. Make sure that you use proper packing tape rather than cheap parcel tape to ensure that you are securely closing all seams of the box from top to bottom.
Label the Outer Box Clearly
Use clear and concise labels on your packages to inform others of any special handling requirements. These can include indications that a package is fragile or to be used in an ‘up’ position. Also clearly indicate the gross weight of the package.
Photograph the Packed Box Before Despatch
A quick photo of your packed items in the outer box, sealed and ready for delivery will act as excellent evidence should any items arrive damaged.
Packing smart helps prevent stock damage and preserves your rights to reclaim costs in the event something does go wrong.
